In House Training Course

Supplier Management

Day 1

• The Supplier Management cycle
• Selection
     o The RFQ
     o Technical Criteria
     o Commercial Criteria
• Contracts and Technical Agreements
• Auditing
     o Responsibilities and Regulation
     o Audit Planning
     o Audit Processes
     o Audit Follow-up

Day 2

Auditing
• Types of Audit
    o Assessment Audit
    o Maintenance Audit
    o “For Cause” Audit
• Behaviours
    o Auditor
    o Auditee
• Audit Styles
    o Walk-through
    o Issue-driven
    o Process-driven
• Audit reporting
    o The Report
    o Observation Categories
    o Action Plan and follow-up

(Optional Day 3)
• Audit role-plays